MoroccanSurf is operated by Moroccansurf LLC, 30 N Gould St Ste R, Sheridan, WY 82801, United States. This notice covers information supplied through enquiries, bookings, customer accounts and saved favorites.
Information we collect:
Enquiries and trip plans may include your name, email, phone, travel dates, traveler numbers, surf level and requested services. Bookings include order details, billing/contact information and payment status. Accounts include your email, securely processed login credentials and saved favorites. Security and measurement services may process technical information such as IP address, device and usage information. We do not need your full payment-card details in messages.
How we use it:
To manage bookings, communicate with customers, and improve our services.
Service providers:
Running this website and processing bookings involves hosting, security, booking and payment providers. Information required to deliver a requested service may be processed by those providers. Payment providers handle payment details under their own notices. Please do not send card details or passwords in enquiries.
Browser storage:
Accounts, the basket, guest favorites and website integrations use cookies or local storage. See the Pravidlá súborov cookie for details. Browser controls and any legally required website consent serve different purposes.
Purposes and legal grounds
We use information to answer requested enquiries, coordinate trips, manage bookings and accounts, provide saved favorites, keep necessary records and protect the website. Where GDPR applies, requested service and booking processing may rely on contract or pre-contract steps; required recordkeeping on legal obligations; proportionate security on legitimate interests; and optional marketing on consent. Marketing signup is separate from registering an account, and you may unsubscribe. Necessary service messages are separate.
Retention
Information is retained according to its purpose, account status, applicable recordkeeping obligations and the need to resolve complaints or claims. Guest favorites remain in your browser until removed or site storage is cleared. Contact us to request account closure or deletion of information that we are not required to retain.
Recipients and international processing
Trip coordination can require sharing relevant booking details with accommodation, transport or activity providers. Hosting, payment, security, measurement and email providers may process information in other countries, under their own contractual and legal obligations. The country of the LLC’s registration does not mean all information is stored there. Contact us for information about the providers and processing relevant to your booking.
Your privacy requests
E-mail info@moroccansurf.com for privacy questions or requests. Depending on applicable law, you may request access, correction, deletion, restrictions, portability, or object to certain processing and withdraw consent. We may need proportionate identity verification and may retain information where law requires it. Withdrawal does not affect earlier lawful processing. Where applicable, you may complain to the competent data-protection authority, including Morocco’s CNDP or an EU/EEA supervisory authority. Do not include passwords or payment-card details in a request.